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FAQ - Frequently asked questions
All important information about your booking.
BOOKING
Check-in from 3:00 p.m. to 10:00 p.m. (please notify us if you plan to check in later)
Check-out from 7:30 a.m. to 11:00 a.m. (please notify us if you plan to check out earlier)
Late check-out is also available on request for an additional fee.
If you arrive early before check-in and would like to go up the mountain or would like to postpone your journey home for a while after check-out, we will be happy to store your suitcases and bags.
Outdoor parking spaces are available to hotel guests at a small surcharge of CHF 5.00 / night.
Breakfast Buffet:
We offer a standard breakfast included in the room rate, featuring the following:
3 types of bread
Croissants and small rolls
Butter and jam
Honey
4 types of muesli / cornflakes
Plain yogurt
Assorted fruit yogurts
Fruit salad
Fresh fruit
Hard-boiled cold eggs
Salmon
2 types of cheese
2 types of meat
Warm bacon
Warm scrambled eggs with various side dishes to choose from
Orange juice
Multivitamin juice
Milk
Coffee specialties
Ovomaltine
Chocolate
Various types of tea
If you have a specific request, we’d be happy to accommodate it!
Half-board available upon request (3-course dinner menu):
served between 6:30 PM and 8:00 PM
The price of CHF 45.00 per adult and CHF 30.00 per child (up to 13 years old) is charged daily.
Pets are welcome and free of charge at our hotel.
We offer various cancellation options depending on the time period. You have flexible rates as well as rates that do not offer cancellation options, but allow you to benefit from the cheapest price.
We also recommend taking out travel insurance, which will help you in the event of unexpected circumstances.
We have a large ski and bike cellar which you can use free of charge.
HOTEL ROOM
We offer a standard breakfast that is included in the room rate and features the following:
3 different types of bread
Croissants and small rolls
Butter and jam
Honey
4 different types of muesli / cornflakes
Plain yogurt
Various fruit yogurts
Fruit salad
Fresh fruit
Hard-boiled cold eggs
Salmon
2 types of cheese
2 types of meat
Hot bacon
Hot scrambled eggs with various side dishes to choose from
Orange juice
Multivitamin juice
Milk
Coffee specialties
Ovomaltine
Chocolate
Various types of tea
If you have a specific request, we’d be happy to accommodate it!
Yes, all rooms have their own shower and toilet.
No, deliberately none of our rooms have a TV. However, each room has free WIFI / Internet.
Yes, free WIFI / Internet is available in all our room categories and public areas.
The whirlpool in the garden is available for you to use free of charge. All other wellness and spa services can be booked privately on request and for an additional charge.
You can find all our additional wellness services under the heading "Wellness & Spa."
No, not all rooms have a balcony. If you would like a balcony, please let us know in good time. If available, we will be happy to fulfill your wish.
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