Question 1

An- und Abreisezeiten

Accepted Answer

Check-in from 3:00 p.m. to 10:00 p.m. (please notify us if you plan to check in later)
Check-out from 7:30 a.m. to 11:00 a.m. (please notify us if you plan to check out earlier)

Late check-out is also available on request for an additional fee.

Question 2

Gepäck Depot

Accepted Answer

If you arrive early before check-in and would like to go up the mountain or would like to postpone your journey home for a while after check-out, we will be happy to store your suitcases and bags.

Question 3

Parkplätze

Accepted Answer

Outdoor parking spaces are available to hotel guests at a small surcharge of CHF 5.00 / night.

Question 4

Frühstücksbüffet und Halbpension

Accepted Answer

Breakfast Buffet:

We offer a standard breakfast included in the room rate, featuring the following:

3 types of bread 
Croissants and small rolls 
Butter and jam 
Honey 
4 types of muesli / cornflakes 
Plain yogurt 
Assorted fruit yogurts 
Fruit salad 
Fresh fruit 
Hard-boiled cold eggs 
Salmon 
2 types of cheese 
2 types of meat 
Warm bacon 
Warm scrambled eggs with various side dishes to choose from 
Orange juice
Multivitamin juice 
Milk 
Coffee specialties 
Ovomaltine 
Chocolate 
Various types of tea

If you have a specific request, we’d be happy to accommodate it!

Half-board available upon request (3-course dinner menu):
served between 6:30 PM and 8:00 PM
The price of CHF 45.00 per adult and CHF 30.00 per child (up to 13 years old) is charged daily.

Question 5

Haustiere

Accepted Answer

Pets are welcome and cost CHF 15.00 per night per pet.

Question 6

Stornierungsbedingungen

Accepted Answer

We offer various cancellation options depending on the time period. You have flexible rates as well as rates that do not offer cancellation options, but allow you to benefit from the cheapest price.

We also recommend taking out travel insurance, which will help you in the event of unexpected circumstances.

Question 7

Wo kann ich meine Skier / Mountainbike lagern?

Accepted Answer

We have a large ski and bike cellar which you can use free of charge.

FAQ - Frequently asked questions

BOOKING

Arrival and departure times

Luggage Depot

Parking lots

Breakfast buffet and half board

Pets

Cancellation policy

Where can I store my skis / mountain bike?

HOTEL ROOM

What does breakfast offer and is it included?

Do all rooms have a shower and toilet in the room?

Do all rooms have a TV?

Is there free WIFI / Internet?

Is the use of the Wellness & SPA area included in the room price?

Do all rooms have a balcony?